Privacy Policy
At Resume Creator Hub (resumecreatorhub.com), operated by Alibalk Digital FZE LLC, we are committed to protecting your personal information and your right to privacy.
This policy is intended to comply with the EU GDPR, the CCPA, and the UAE Personal Data Protection Law (PDPL), where applicable.
1. Information We Collect
a) Information you provide directly:
- Name and email address (via contact forms or newsletter signup)
- Billing name and email address (when you make a purchase via WooCommerce)
- Any messages or enquiries submitted through our contact form
b) Information collected automatically:
- Browser type, device type, and operating system
- IP address and approximate location
- Pages visited, time spent on pages, and referral source
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your digital product orders
- Send order confirmation and provide download access
- Respond to customer support enquiries
- Improve website content, product offerings, and user experience
- Analyze website traffic via Google Analytics 4
- Serve advertisements via Google AdSense
- Comply with our legal and accounting obligations
3. WooCommerce & Payment Processing
When you make a purchase, we collect your name, email address, and billing details necessary to process your order. We do not store or process credit or debit card details on our servers. Payments are handled securely by Stripe. Order data is retained for up to 5 years for legal, accounting, and audit purposes.
4. Cookies & Web Beacons
We use cookies to improve user experience, analyze traffic, and serve relevant advertisements. Types: Essential cookies (required for checkout), Analytics cookies via GA4, and Advertising cookies via Google AdSense. You may opt out of personalized ads at google.com/settings/ads.
5. Google AdSense & Analytics
We use Google AdSense to display advertisements and Google Analytics 4 to monitor traffic. Both are operated by Google LLC. Review Google’s Privacy Policy at policies.google.com/privacy.
6. Data Retention
We retain personal data only as long as necessary: Customer order data up to 5 years, contact form submissions up to 12 months, analytics data per GA4 settings, and cookie data per each cookie’s set duration.
7. Third-Party Services
We work with third-party services including Stripe, Google Analytics 4, Google AdSense, and Canva, each governed by their own privacy policies.
8. Your Rights
Depending on your location, you may have rights including access, correction, deletion, objection to processing, and data portability. Email help@resumecreatorhub.com to exercise these rights. We will respond within 30 days.
9. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal data from children. Contact us at help@resumecreatorhub.com if you believe a child has submitted information.
10. Consent
By using our website, you consent to this Privacy Policy and the processing of your data as described.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
12. Contact Us
For any privacy-related questions or requests, contact: help@resumecreatorhub.com